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Our Promise

Success. Progress. Respond. Interest.

  • We will respond to every person, every time they register with us.
  • We advise candidates, every time, before referring them to a client.
  • We keep clients informed, whether we’re winning or not.
  • We advise candidates of their outcome; we don’t leave them wondering.
  • If we place someone with a client, we don’t approach them again unless they say they wish to move.
  • We're up-front with rates, hours and other details. We don’t misrepresent jobs or communications. We honour our commitments.
  • If we make a mistake, we admit it and fix it.
  • We have four customers, to which our promise applies equally:
    • Clients
    • Candidates
    • Suppliers
    • Staff

If you observe us not keeping the MPi Promise, direct your feedback to any of our consulting, administration or support teams, using our contact form.